Outreach Services

Providing 24/7 emergency hotline support, screenings at local hospitals, formalized collaborative efforts with local law enforcement and educational community presentations.


(Law Enforcement And Victim Outreach Program)

In conjunction with the Crisis Center for South Suburbia’s Court Advocacy Program, a Community Policing component was implemented in 2001. The program has established collaborative partnerships with seven area police departments to provide outreach services, safety planning, and IDVA (Illinois Domestic Violence Act) information to victims.

In FY18, the program was re-named Law Enforcement And Victim (LEAV) outreach program.

LEAV is in partnership with police departments in the Cook County 5th Municipal District and 6th Municipal District to educate law enforcement officers on the dynamics of  domestic violence, Illinois Domestic Violence Act (IDVA), update them on any laws, court proceedings  and provide advocacy services to victims in person or via telephone. Appropriate training at this level is  crucial, as police are often the first link to services that are available to victims.

The twenty-one police departments that are currently in the program are: Alsip, Chicago Ridge, Crestwood, Evergreen Park, Glenwood, Hazel Crest, Homewood, Justice, Lemont, Matteson, Midlothian, Oak Forest, Oak Lawn, Orland Hills, Orland Park, Palos Heights, Park Forest, Richton Park, Sauk Village, Tinley Park and Worth.  When police respond to a domestic violence call, it is important to ensure the safety of all parties present as well as be able to identify the perpetrator from the victim.

American Police Car and Emergency truck with Blue and red lights.

How do we respond?

The police prepare an incident report; The incident report includes contact information about the victim. This information is provided to the Crisis Center LEAV Advocate who is assigned to that police department.

The LEAV Advocate, who also is a domestic violence court advocate, attempts to contact the victim via telephone, and if successful, the advocate ensures the safety of the reported victim by reviewing a safety plan, offers to answer any questions, to discuss any of their concerns, encourages them to seek counseling and offer additional domestic violence services, as well as, provide them with legal referrals if needed.

*More than half of our Advocacy team is bi­lingual, which enables us to assist victims who do not speak English or have limited understanding of the English language.

Live Safe Patient Advocacy

Live Safe Patient Advocacy is the healthcare-based identification of domestic violence victims seeking support, information, education, resources, and follow-up services through medical treatment within the healthcare setting. It also includes developing, and implementing policies and procedures to enhance the health care response to victims of domestic violence. Domestic violence is a very serious health care issue. Medical advocacy works to provide the necessary information to medical and emergency medical personnel to recognize signs of abuse and to screen all patients for domestic violence. The medical community can utilize these tools in order to effectively understand, identify, and assess potential victims of domestic violence. They can then refer survivors to appropriate agencies for services. Medical professionals have a unique and critical opportunity to provide information that can be the first step in developing a plan to protect the safety and health of a survivor of domestic violence. Once survivors are identified, medical practitioners need to be prepared with guidelines on clinical documentation, policies, and protocol. The medical advocate works with area health service providers to prepare them with this information.
Senior middle aged female medical worker in modern clinic wearing white doctor's coat having videocall using laptop writing health personal data, consulting

For more information or to schedule a medical training, call 708.429.7255.