Frequently Asked Questions
When should I call?
As soon as you are able to.
What should I bring?
CCSS provides toiletries, linens, food and clothing. Due to limited space in the shelter you may bring 1 bag of clothing and personal items.
Will I have to pay anything or have insurance?
Most services at the Crisis Center are free.
Am I allowed to work or still go to school?
Absolutely, we want to support clients in all of their accomplishments.
Where will my children go to school?
What if I don’t own a car?
We are located near public transportation.
Will I have someone to talk with?
What services will I receive?
Can my children get help?
How long can I stay?
Can I see my friends and family?
Yes, we encourage visits with family and friends, as long as safety is not compromised.
Will I be safe?
What happens if my abuser finds me?
Can I leave?
What will I learn?
Do I have to have an order of protection?
Will I be sharing a room?
Are there rules?
We are a voluntary services organization, however we do have rules that encourage a safe nurturing environment.
Do I need to bring food?
Should I worry about discrimination?
No, it is the policy of the Crisis Center for South Suburbia to provide services to all persons without regard to race, color, national origin, religion (creed/beliefs), gender, gender identity, sexual orientation, age, socio-economic status, marital status, political affiliation, disability or unfavorable military discharge including those who are 60 years of age and older as mandated by the Older American Act, the Illinois Act on Aging, and their applicable rules and regulations pursuant thereto or any other characteristic protected under applicable federal or state law in any of its activities or services. Additionally, services are provided free of charge to all victims of domestic violence. How to File a Complaint
