24 Hour Crisis Hotline
Crisis Center Hotline
The Crisis Center for South Suburbia is currently conducting a thorough audit of our internal policies and procedures. As part of this effort, we are in the process of updating our readmittance criteria.
These updates are aimed at ensuring our standards remain fair, transparent, and consistent with our organizational values. Please note that during this time, there may be slight adjustments or delays in some services and eligibility decisions. We appreciate your understanding and patience as we work to enhance the quality and integrity of our services. If you have any questions or would like to be assessed for services, please do not hesitate to reach out to our hotline.
Support Provided by the Hotline:
Services provided by the Hotline include: Crisis intervention, shelter screenings, counseling intakes, court and medical advocacy, as well as referrals to community resources such as food pantries, financial assistance programs, and community mental health programs.
When connecting with a Hotline Advocate, each caller will have the opportunity to share their current situation and discuss their specific challenges and needs. This allows our Hotline Advocate to connect each caller with the services they need most, in a safe and confidential setting.*
It is critical that anyone calling into the Hotline is in a safe place, away from their abuser. If an abuser returns while a caller is working with a Hotline Advocate, the caller will be directed to to end the call immediately.
If it is not safe to call from home, survivors may go to a friend or family member’s home, or a local police station or hospital.
